After a completed sprint
The partnership is available once a sprint has delivered a working workflow. There is nothing to keep operating before that.
Available after a completed sprint.
Keep one important workflow operating and improving.
Each month, I review the agreed workflow and operating measures, verify the critical handoffs, address routine issues, implement one prioritized improvement, and keep the operating instructions current.
Eligibility 対象
This follows a sprint. It does not replace one.
The 30-day sprint establishes the workflow. The partnership keeps that agreed workflow visible, functional, documented, and improving as the business changes.
One implemented workflow
One implemented workflow for one business and one operating location
Optional, not automatic
The partnership is optional. A stable workflow that the team can operate independently does not need a monthly agreement.
Included each month 毎月
What arrives every month.
You are buying the monthly deliverables and continued ownership of one important workflow.
Workflow scorecard
A concise review of the agreed operating measures, open exceptions, and follow-up priorities.
Functional workflow check
A scheduled verification of the critical forms, notifications, automations, statuses, scheduling handoffs, payment or invoice handoffs, and owner dashboard within the agreed workflow.
One implemented improvement
One prioritized configuration, automation, reporting, documentation, form, or staff-handoff improvement completed each month.
Routine issue correction
Investigation and correction of routine issues involving the implemented workflow.
Current operating documentation
The workflow map, change log, and operating instructions are updated when the process changes.
Monthly owner review
One scheduled 30-minute review of what happened, what changed, and what should happen next.
Priority response
Requests involving the agreed workflow receive an initial response within two business days.
Requests involving the agreed workflow receive an initial response within two business days. This is a response commitment, not a guaranteed resolution time.
The first three months 進行
Stabilize, optimize, strengthen.
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Month 1
Stabilize
Confirm staff adoption, establish the scorecard, correct incomplete handoffs, and implement the first prioritized improvement.
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Month 2
Optimize
Review real workflow use, remove the highest-priority bottleneck, implement one improvement, and update documentation.
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Month 3
Strengthen
Review the full workflow against the baseline, implement one final priority improvement, document remaining risks, and decide whether to renew, graduate, or scope the next workflow.
The monthly improvement 改善
What one bounded improvement looks like.
One prioritized change inside the agreed workflow each month. Examples of the kind of work that fits:
- Add a missed-follow-up alert
- Improve an intake or qualification form
- Add a quote-expiration reminder
- Repair a routine automation inside the agreed workflow
- Add or refine an exception view
- Improve a scheduling handoff
- Refine an owner dashboard
- Update staff instructions after a process change
One monthly improvement does not include a new workflow, a major integration, a full redesign, or a custom application.
Scope boundary 範囲外
What the partnership does not include.
- A new or unrelated workflow
- A full website redesign
- New custom software
- Major integrations or new architecture
- Marketing campaign management
- Accounting, point-of-sale, or ERP replacement
- Unlimited changes, revisions, or meetings
- Same-day, after-hours, or on-call support
- Staff augmentation
- Continuous monitoring of the customer's full technology stack
- Third-party software subscriptions or transaction fees
A request that introduces a new workflow, major integration, custom application, or substantial implementation becomes another sprint or a separately scoped project.
After three months その後
Renew, graduate, or scope the next workflow.
Renew
Reviewed at the end of month three and continued only when there is a legitimate ongoing need.
Graduate to independent operation
A workflow the team runs confidently on its own is a good outcome. You keep the configuration, the documentation, and the dashboard.
Scope the next workflow
When another valuable workflow is clearly defined, it is scoped as a separate sprint rather than absorbed into this agreement.
Price and term 条件
Stated up front.
- Price
- $950 per month
- Initial term
- Initial three-month term
- Eligibility
- Available after a completed sprint.
- Scope
- One implemented workflow for one business and one operating location
- Renewal
- Reviewed at the end of month three and continued only when there is a legitimate ongoing need.
- Third-party fees
- Third-party software and subscription fees are paid separately by the customer
Questions よくある質問
Common questions.
- Is the partnership required after the sprint?
- No. A customer can operate the completed workflow independently. The partnership is appropriate only when monthly ownership and improvement remain valuable.
- What counts as one implemented improvement?
- A bounded change inside the agreed workflow, such as a form, alert, automation, report, dashboard, documentation, or staff handoff improvement.
- What happens when a requested change is larger?
- A new workflow, major integration, or custom build is separately scoped before work begins.
- Do you monitor every system continuously?
- No. The partnership includes a scheduled functional check of the agreed workflow, not continuous monitoring of the full technology stack.
- What happens after the initial three months?
- The customer may renew when there is a legitimate ongoing need, graduate to independent operation, or scope the next workflow.
- What support response is included?
- Requests involving the agreed workflow receive an initial response within two business days. Resolution time depends on the issue and any third-party system involved.
Already ran a sprint? Let's talk about what comes next.
Tell me which workflow you want kept operating and improving, and I will say whether a monthly partnership is worth it or whether you are better off running it yourself.